Job Description

Ready to revolutionize healthcare, making it faster and more accessible than ever before? 

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth. 

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. 

Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

To manage Supply Chain operations in the US - across all brands / products within the HeliosX US operating entities. The role will be responsible for the execution of procurement plans, supplier sourcing, inbound and outbound activity, inventory balances and supplier performance.

This position is based in Delray Beach, Florida so the successful candidate must be able to reliably commute to this location. The working schedule will be hybrid.

• Develop and implement comprehensive supply chain strategies to meet production goals, reduce costs, and enhance efficiency.
• Create and maintain effective forecasting models to optimize inventory and demand planning, aligning with sales and production requirements.
• Ensure alignment of supply chain activities with broader business objectives, collaborating closely with teams in finance, product development, and operations.
• Ensure full compliance with industry regulations, legal requirements, and company policies related to supply chain management, particularly within the pharmaceutical or healthcare industry.
• Build, lead, and mentor a high-performing team of supply chain and logistics professionals, ensuring continuous development and fostering a culture of operational excellence.
• Collaborate with cross-functional teams, including new product development, growth, and finance, to align supply chain activities with overall business objectives.
• Drive employee engagement, promote a collaborative working environment, and develop career development plans to support team members' professional growth.
• Identify, source, and manage relationships with key suppliers to ensure high-quality, cost-effective procurement of materials, components, and services.
• Negotiate contracts with suppliers, monitor supplier performance, and ensure adherence to quality, cost, and delivery standards.
• Foster long-term partnerships while continuously evaluating new vendors for better pricing, quality, or innovation.
• Oversee inventory control processes, optimizing stock levels to reduce excess inventory and minimize waste while ensuring adequate supply for production demands.
• Implement systems and processes to manage and analyze inventory data, ensuring real-time visibility and accuracy of stock across all locations.
• Implement risk management strategies to mitigate supply chain disruptions and maintain business continuity.
• Lead demand planning and forecasting, aligning inventory levels with market trends and sales forecasts.
• Manage the logistics process, including coordination of inbound and outbound transportation, warehousing, and distribution activities to ensure timely delivery of materials and finished goods.
• Optimize shipping methods and routes to reduce costs and improve delivery efficiency across multiple channels.
• Monitor carrier performance and address issues related to delays, damages, or inefficiencies in transportation

Who You Are:

• You have proven experience in a Manufacturing/ Supply Chain /Logistics planning environment, ideally within the pharmaceutical industry.
• You have planning skills, inventory modelling and product forecasting. Driving improved customer service.
• You have previous experience of creating, developing and embedding S&OP processes / tools.
• You have a full understanding of the S&OP process and how key stakeholders input to the process
• You have start-up / scale-up experience, demonstrating working in high growth operations with both scale and complexity 
• You pay rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously
• You show a proven ability to work independently with a high degree of accountability, while also being able to collaborate cross-functionally
• You consider yourself a leader and critical thinker with an eye for continuous improvement.
• You hold a Bachelor's or Graduate's Degree in supply chain, operations, transport, business administration, or equivalent experience.
• You have experience with Advanced Excel / Google Sheets.
• You possess a working knowledge of MRP / ERP systems.
• You are data driven with the ability to master complex business problems. 
• You show great communication skills across various stakeholder management.
• You have demonstrated business acumen and decision making skills. site

Salary Banding

$95,000 - $105,000 USD

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